ITEM MUST BE INSTALLED BY A LICENSED AND CERTIFIED TECHNICIAN. Any engines OR Transmissions 5spd 6spd lsd, etc. include a 45 day warranty after receiving the item.

Engines and transmissions must be installed between the warranty period. We are not responsible for any modifications done to any engine. Loss caused by modification or forced induction (Nitrous/Alcohol Injection/Turbo/Supercharger & Aftermarket ECU upgrades) for which the engine was not designed will void warranty. The warranty covers only internal parts of the engine block and head(s) as well as transmission, and does not include exterior engine/transmission and related parts such as clutches, flywheels, flex plates, distributors, coil packs, ignitors, alternators, a/c pumps, timing belt, power steering pumps oil/water pumps, solenoids, sensors, valve covers, oil pans, manifolds, fuel system, turbo/superchargers, and torque converters. In the event of a defective engine block, head, or transmission, Galvez Imports And Domestics will be responsible to either replace or fix the defective part only, at our discretion as there are no refunds only replacements. We recommend that you look over the timing belt/water pump to verify its condition and change it if necessary. However, if the timing belt is installed improperly or not set to correct factory specs which causes the engine to malfunction, warranty is voided. We honor our warranty fully. If the engine or transmission in question is found to be defective, it must however be returned to us in the same condition we sold it to you, we also must verify the installation of the item. We will not accept disassembled motors, missing parts, accessories. Swapping or removal of cylinder head(s)/crank/rods/pistons/cam(s)/gears & removal of transmission casing voids warranty.

Galvez Imports And Domestics will NOT be held responsible for the failure of emissions or smog test. Please verify with your local authorities if the engine passes smog and emissions regulations in your city. We are not responsible for any labor issues or held accountable for labor costs. Please check with your certified mechanic that your motor or transmission will fit correctly. ALL SALES ARE FINAL

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Do You Have Any Questions? --- Tienes Preguntas? Speak with our Galvez Imports And Domestics! --- Call (213) 352-8020 --- Hablamos Español x
Galvez Imports And Domestics

 

Warranty Information
We do our best to import the highest quality engines, transmissions, and parts from Japan and thankfully our great reviews prove this.

All of our engines, transmissions, and parts come from donor vehicles that MUST have 60K miles or less. If they pass inspection including compression testing, they are then removed from their original vehicle and imported to us. They are then ready to be shipped out to you.

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The success rate with our engines and transmissions is over 99%+, but rest assured that you are covered as if you were family. In fact, when you work with this, you are family.​​​​

To submit a warranty claim, You may send an email to Galvezimportsanddomestics@gmail.com and input your Order Number and WARRANTY in the subject line. Please make sure to mention in the body of the email your name, invoice number, and a detailed description of any issues you believe you may be experiencing. This warranty claim must be emailed and time-stamped within your warranty period in order to be a valid submission. Please contact us if you have any submission questions.

 

Learn more about our Warranty below:

Galvez Imports And Domestics provides warranty for certain items sold and guarantees protection from defects in proper function and performance (such as good compression when engine is warm and a secure head gasket) when properly installed by an ASE certified mechanic and under normal driving conditions (does not include racing or hard loads/wear) for a specified period of time (and distance if applicable) under the conditions as follows:

 

A. Terms and Conditions

1. Galvez Imports And Domestics used non-performance engines: 120-day warranty from date of delivery on internal parts and longblock only. Accessories and parts such as, but not limited to, intake & exhaust manifolds, carburetor, injectors, sensors, distributor & cap, alternator, starter, water pump, thermostat, clutch, flywheel, timing belt and/or chain tensioner, and all seals including main seal, may be attached to the item gratuitously and are not covered under any warranty.

2. Galvez Imports And Domestics used high-performance engines and transmissions: 30-day warranty from date of delivery on internal parts and longblock only. High-performance is considered any engine with features such as, but not limited to, Diesel, VTEC, VVL, MIVEC, turbocharged, supercharged, or other high-performance technologies. Transmissions specifically designed for performance and sport use is considered high-performance, although warranty does not cover racing or hard loads/wear as mentioned above. Accessories and parts such as, but not limited to, intake & exhaust manifolds, carburetor, injectors, sensors, distributor & cap, alternator, starter, water pump, thermostat, clutch, flywheel, timing belt, and all seals including main seal, may be attached to the item gratuitously and are not covered under any warranty. For additional details regarding what is considered a high-performance engine, please contact us.

3. Galvez Imports And Domestics used non-performance transmissions: 120-day warranty from date of delivery on internal parts only. Accessories and parts such as, but not limited to, electrical switches, solenoids, wiring system, shift linkage, and torque converter may be attached to the item gratuitously and are not covered under any warranty. For additional details regarding what is considered a non-performance replacement transmission, please contact us.

4. We cannot guarantee small parts, accessories, and sensors will be included or are working properly. Axles, halfshafts, motor mounts, and ECU's are also not included with engines unless specifically mentioned in a listing description but can be purchased separately. We recommend you use as much parts from your original engine as possible. Our warranty covers engine and transmission internal moving parts only.

5. All rotary Mazda engines are sold as-is and are not covered by any warranty whatsoever.

6. All items other than those mentioned above are sold as is. No return, refund, or warranty is offered unless implicitly specified. For additional details, please contact us.

7. Items that are permanently modified, such as cylinder head removal or modification, added forced induction, racing parts upgrades, or other changes to factory specifications will void warranty.

8. Items purchased with special instructions such as long-term holds, additional testing including compression and/or leakdown, or custom work is available upon request and requires additional time that will vary with different items. Orders or deposits made on items with special requests as listed above may and will be subject to restocking fees, storage fees, and/or shipping costs relative to the specific order and request. Please contact us for additional details regarding special instructions. Items are held for 14 days starting on date of deposit. ALL DEPOSITS ARE NON-REFUNDABLE.

9. Failure to perform critical service work or replace critical components such as timing belt/chain tensioner and water pump may result in void of warranty.

 

B. Customer Obligations

1. Must change oil, oil filter, spark plugs, coolant, and tune-up parts, and have date and documented proof of routine jobs.

2. Must flush and refill radiator, install new water hoses, water pump, thermostat, timing belt, timing belt/chain tensioner, and all critical seals & gaskets necessary before proper installation, including crank main seal and valve cover gaskets.

3. Due to the variation in design on some vehicle models in Japanese-market engines, customer is required to make necessary change-over on some parts from old engine including, but not limited to, fitting new oil pan, oil pick-up tube, dipstick, flywheel, clutch assembly, distributor, intake & exhaust manifolds, EGR, wiring harness, and sensors. Some engine styles require minor drilling or fitting in certain areas, please contact us for specific details regarding specific engines.

4. Responsibility for re-installing all smog and emissions devices, including EGR if applicable.

5. All belt-driven engines are required to have new timing belt installed, set on the correct timing, and valves checked & adjusted to OEM specification before installation is complete.

6. Responsibility of verifying parts for proper fitment, proper size, and application prior to installation prior to installation. We carry absolutely no liability for parts that are incorrectly ordered or installed as the result of error in gathering necessary parts.

7. Engine and transmission must be installed and run within warranty timeframe from date on invoice/purchase or from date of delivery as per shipping carrier records.

8. We do not cover labor costs, downtime, towing charges, freight charges, rental reimbursement, and comprehensive insurance claims.

9. Bent valves, lock-up, or back fire due to broken or defective timing belt components, or wrong timing set will void your warranty. Internal damage due to debris entering combustion chambers, lack of oil volume or pressure, or over-revving will also void warranty.

10. Customer must accept shipped item upon delivery. Item must be inspected for damage occurred during shipping and take note of this with the delivery driver, as a claim must be filed with the shipping carrier. Refusal of a shipped item is not advised, as the item will then be inspected upon re-delivery to our warehouse and customer will be responsible for shipping charges and up to 40% in restocking fees if the item is reviewed and deemed able to install (since all items are checked for compression and proper performance before being removed from original vehicle in Japan and sent to our warehouse in LA). Customer must accept delivery and note damage with driver present or customer may be subject to fees mentioned above.

11. ALL pickup orders require valid USA state ID driver's license. No other international or non-state issued ID will be accepted. The ID must match the billing address contact information. Any pick ups arranged where a 3rd party (such as a shipping carrier, mechanic, local deliveryman, etc.) takes possession of the item will require a copy of their valid ID as well as an email sent to GalvezImportsAndDomestics@gmail.com from the same email the order was placed stating that an authorized 3rd party will be picking up the item. All pick ups that do not abide by these policies will be refused.

12. ALL engines, transmissions, and parts MUST be installed within 30 days of delivery (timestamped with tracking information) in order for warranty to remain valid. All items installed after 30 days of delivery will void warranty guarantees. It is imperative that installation timeframes are calculated properly with your vehicle technician in order to ensure that the warranty does not become void due to long periods of wait for installation or service.

 

C. Returns

1. We have an explicit 30-day return policy if the item is returned outside of a warranty event. In the event of a warranty claim or return, please first contact us for an Item Warranty Claim Form or a Return Merchandise Authorization (RMA) number. This number will be unique to the individual claim and must be obtained before any return whatsoever, no exceptions. If the RMA number is invalid or was never requested, it will be refused and will not be taken into possession by your shipping department.

2. All shipping charges must be pre-paid by customer. Any returns with collect or on-delivery shipping charges will be refused.

3. Please allow up to five (10) business days for warranty claim processing.

4. Electronics such as, but not limited to, ECU's, sensors, and wiring harnesses are not refundable unless noted. Once the item has been tampered with or opened, the item is no longer refundable.

5. If you purchased an item by mistake or you no longer need item, reimbursement can only occur in the form of total amount paid minus shipping charges. A restocking fee of 40% applies to items returned that are not damaged or symptomatic of issues.

6. Orders not shipped out before 5 business days of order placed due to delays can be cancelled but will be subject to a 20% restocking fee if item was already prepared and awaiting pickup. If item has not been picked up by a shipping carrier, shipping costs would be reimbursed but item would still have a 20% restocking fee applied.

7. Any item no longer needed will be subject to a 20% restocking fee if elected to be returned once it has already been delivered.

8. All refunds, when/if approved will be refunded back to the original method of payment. NO EXCEPTIONS.

CONTACT US

Our Galvez Imports And Domestics engine and transmission experts are standing by to answer inquiries including technical specifications, product guarantees, shipping, and much more.
Let us prove to you why we are the best in the business.

111 E 55TH ST LOS ANGELES CA 90011
(213) 352-8020

GalvezImportsAndDomestics@gmail.com

HOURS OF OPERATION  MON-FRI 7AM TO 7PM SAT-SUN 7AM TO 12PM
Copyright © 2010 Galvez Imports And Domestics All Rights Reserved.